ARL understands the sensitivities involved with the management of medical accounts. Collecting on medical accounts requires a specific skillset and sensitive approach which is why ARL have specialist medical divisions. Account Managers within this division are experienced in collecting similar debt and have tailored training programs to ensure that the desired outcome is achieved whilst understanding and remaining respectful of the debtors situation at all times.
ARL has long established successful relationships with many prominent government and private medical clients nationally and also partners with State Ambulance Services in three states across Australia. ARL’s long relationship with clients in the medical sector is underpinned by adherence to compliance, customised collection strategies and the achievement of client expectations.