Who we are


Established in Melbourne in 2003, ARL Collect Pty Ltd (ARL) has grown in scale and capability to become one of the most trusted debt recovery organisations in Australia.

In January 2018, ARL was acquired by PF Group Holdings Pty Ltd. PF Group Holdings Pty Ltd is a privately-owned receivables management business, headquartered in Brisbane. Commencing business operations in 2004 as a contingent collections company, PF Group Holdings has established itself as the second largest Purchase Debt Ledger (PDL) acquirer in the Australian market. As a fast-growing organisation with aims to grow its domestic receivables management business, this places ARL in a strong position to continue to grow within the Australian market. We aim to achieve positive outcomes by engaging with respect and integrity with the community, consumers, clients and our team.

Industries we service


ARL has a number of long-standing relationships with clients across a range of industries, including but not limited to Banking and Finance, Utilities, Government, Telecommunications, Insurance and Commercial sectors.

With specialist divisions, client-specific in-house training, and a firm understanding of state and federal legislation and regulation, ARL works as an extension of your business to improve collection processes, protect your brand and enhance customer experience.