Who we are


Established in Melbourne in 2003, ARL Collect Pty Ltd (ARL) has grown in scale and capability to become one of the most trusted debt recovery organisations in Australia.

In January 2018, ARL was acquired by PF Group Holdings Pty Ltd. PF Group Holdings Pty Ltd is a privately-owned credit management business, headquartered in Brisbane.

Industries we service


ARL has a number of long-standing relationships with clients across a range of industries, including but not limited to Banking and Finance, Utilities, Government, Telecommunications, Insurance and Commercial sectors.

With specialist divisions, client-specific in-house training, and a firm understanding of state and federal legislation and regulation, ARL works as an extension of your business to improve collection processes, protect your brand and enhance customer experience.