Highly motivated, experienced & professional
Established in 2003, Australian Receivables Limited (ARL) has grown in scale and capability to become one of the leading Debt Recovery organisations within Australia.
In January 2018, ARL was acquired by Panthera Finance Australia Pty Ltd. Panthera is a privately-owned receivables management business based in Brisbane. Commencing business operations in 2004 as a contingent collections company, Panthera has grown and established itself as the second largest Purchase Debt Ledger (PDL) acquirer in the Australian market. As a fast growing organisation with aims to grow its domestic receivables management business, this places ARL in a strong position to continue to grow within the Australian market.
At a micro level within the ARL trading entity, ARL has completed the acquisition of a number of well-established businesses including Statewide Mercantile Services in 2006, which added an extensive Process Serving and Field Services division.
At the beginning of 2008, ARL acquired Bishops Collections Pty Ltd, a company trading for in excess of 30 years, specialising in the delivery of collection services to the Victorian Local Government Sector.
In July 2008, the associated entity ARL Legal Pty Ltd became a subsidiary of ARL, and acquired the business of Forbes Dowling Lawyers (FDL) in Brisbane. FDL trading in Queensland, New South Wales, and Victoria and with an affiliate in South Australia are formally part of the NCO Australia Group of Companies. In September 2013, FDL acquired the business of the legal firm Turnbull Bowles Lawyers. Turnbull Bowles Lawyers is a specialised Sydney legal practice providing practical and comprehensive legal services to the Strata Management and Building and Construction sectors.
Experience - ARL’s executive team has extensive collection and receivables management experience, plus skills in the key business areas that influence successful outcomes including compliance, business process management, system architecture and application support. The individual skills and technical resources harnessed by ARL provide a functionally rich, stable, and flexible receivables management service provider, with the undoubted additional benefit of financial stability and International best practice exposure.
Differentiator’s - ARL's key differentiators being staff and industry sector experience, leading edge technologies, innovative collection strategies, value add services and a keen focus on compliance and quality are underpinned by excellent customer service. Such important differentiators coupled with a flexible and responsive approach, have been integral to ARL’s continued successful and long-standing partnerships with clients across all key industry sectors. To complete the service package, ARL’s subsidiary companies Forbes Dowling Lawyers and Statewide Mercantile Services provide legal and field services with seamless integration and prompt results.
Quality - ARL is committed to quality and the highest service standards, in dealing with clients and client customers. Professional standards, plus statutory and regulatory compliance underpins every business activity. ARL is constantly seeking new and innovative ways to provide the best service and results possible. By working hand-in-hand with your organisation through all aspects of program operations including implementation, quality review and process improvement strategies, ARL will ensure the service delivery not only meets your expectations but delights. ARL's vision is:
“To be the receivables management, financial and customer care provider, against which all others will be measured”.