Receivables Management

Our range of collections services

ARL Financial Hardship Division

ARL has a dedicated team of personnel who specialise in assisting people who are experiencing financial hardship in fair, considerate and compassionate manner.

Every financial hardship application is assessed on individual circumstances and the information you provide will be used to make that assessment. If you wish to apply for hardship, please call us directly on 1300 303 852 and we’ll be more than happy to help.

Financial Counsellors

Financial Counsellors are a community based service providing free and independent advice and are trained to help you with your financial situation.You can find your nearest Financial Counsellor by calling 1800 007 007 or at Financial Counselling Australia website.

Support Websites

Please refer to the following Government supported websites for useful options,loan calculators, various information and support tools for customers experiencing financial hardship;